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Schedulling and Coordination

Due to the complex nature of field service delivery, OMEX Technology Services Ltd, has considered all of the challenges and developed our coordination teams and processes

Schedulling and Coordination

Due to the complex nature of field service delivery, OMEX Technology Services Ltd, has considered all of the challenges and developed our coordination teams and processes to allow for seamless interaction between field teams and remote management coordination team.

Our NOC provides a centralised service desk for Scheduling and Coordination activities including but not limited to:

The GDC provides a centralised service desk for Scheduling and Coordination activities such as:

  • Planning and Scheduling of Field Engineer work by Area
  • Dispatching and Task Assignment optimising routes
  • Providing Access information to site Installations and continuous support to the field engineers whilst at site
  • Creation of Site Documentation and Risk Assessment Forms (HOPS, RICCS)
  • Creation of Site Documentation and Risk Assessment Forms